Shipping policy

               FHERSAM Shipping Policy

Thank you for shopping with FHERSAM! We are committed to ensuring that your order arrives safely and on time. Below is our shipping policy.

1.Shipping Information

    • Orders are processed within 3-5 business days (excluding weekends and holidays) after payment is received.

• Custom or bulk orders may take additional processing time.

     • During peak seasons or promotions, processing times may be extended. We appreciate your patience!

2. Shipping Rates & Delivery Estimates

• Standard U.S Free Shipping

[Estimated delivery time: 5-7 business days]

• International Shipping costs are calculated at checkout based on your location and chosen shipping method.

Note: Delivery times are estimates and may vary depending on your location.

3. Domestic & International Shipping

• We currently ship to “U.S. and international.

• International Customers are responsible for shipping costs and any customs duties or taxes incurred on international shipments.

     • International shipping costs and times vary based on location and customs processing.

4. Order Tracking

• Once your order is shipped, you will receive a tracking number via email.

• Please allow 24 hours for the tracking information to update.

5. Shipping Delays & Issues

• We are not responsible for delays caused by carriers, weather conditions, or customs.

• If your order is lost or significantly delayed, please contact us at fhersamllc@gmail.com for assistance.

6. Incorrect Shipping Address

• Please ensure your shipping address is correct at checkout

     •   If an incorrect address is provided and the package is returned, the customer is responsible for additional shipping costs.

     •  We are not responsible for shipments delivered to an incorrect or incomplete address.

Lost or Damaged Packages

• If your package is lost or damaged during shipping, please contact us at fhersamllc@gmail.com within 3 days of the estimated delivery date. We will work with the carrier to resolve the issue.

7. Returns & Exchanges

• We accept returns and exchanges within 14-days of delivery.

• Items must be unworn, unwashed, and in original condition.

• Customers are responsible for return shipping costs unless the item is defective or incorrect.

8. Contact Us

For any shipping-related inquiries, please reach out to us at fhersamllc@gmail.com

Thank you for choosing FHERSAM!